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Last updated: March 15, 2024

This privacy policy (the "Policy") aims to formalize our commitment to respecting the privacy of users of the website (the "Site") operated by Arcange Watches S.A.S.

The Policy and the General Terms and Conditions of the Site form a contractual set. All capitalized terms not defined in this Policy are defined in the General Terms and Conditions available here: [URL of General Terms and Conditions].

In the context of making our Site available, we process your personal data in compliance with the General Data Protection Regulation 2016/679 of April 27, 2016 ("GDPR") and under the conditions described below.

Personal data refers to any information relating to an identified or identifiable natural person. We collect and process personal data exclusively for the provision of our Services or communication regarding these Services, strictly in accordance with the GDPR.

We only collect personal data that is adequate, relevant, and limited to what is necessary in relation to the purposes for which it is processed. Therefore, you will never be asked to provide personal data considered "sensitive," such as your racial or ethnic origins, political, philosophical, or religious opinions.

By registering on the Site, you authorize us to process your personal data in accordance with this Policy. If you refuse the terms of this Policy, please refrain from using the Site and the Services.

1. When do we collect your personal data and what data is collected?

We may collect and store your personal data, notably for

- browsing the Site
- online payment
- claims and requests regarding sales and after-sales service
- job applications within the recruitment procedures
- subscription to the newsletter
- the development of new products and services
- statistical analysis
- personalization of communications and notifications and for compliance with legal obligations.

We use your personal data to enable the implementation and management of the Services of the Site and to respond to your specific requests. We also use your personal data to operate and improve our Services, our Site, and our approach. This information is used exclusively by us and allows us to better tailor our Services to your expectations.

If you have chosen to receive emails and messages from us when creating your Account, you will receive electronic and alphanumeric messages about our products and promotions. We will then use the personal data you provided during your registration. You can unsubscribe from these messages at any time.

1.1 Browsing the Site

Connection data. Each time you connect to our Site, we collect personal data such as your IP address and the MAC address of your computer, the date and time of connection, as well as information about the browser you are using.

Browsing data. We also collect information to identify how you access the Site, which pages are viewed, and for how long. In this context, we may use Cookies as specified in paragraph 6 below.

1.2 Subscription to our Newsletter

When creating your Account, you can give your prior consent to receive our newsletters about news, new products, services, and promotions as part of the Services.

You can also directly consent to receive our newsletters by providing your email address in the designated fields on the Site.

In any case, you have the right to withdraw your consent to receive such newsletters at any time and free of charge under the conditions specified in paragraph 6 of the Policy.

1.3 Contacts

To respond to requests you may make to our Customer Service and to confirm information about you, we may use your name, first name, email address, and phone number.

2. How do we protect your personal data?

We have implemented technical and organizational security measures to ensure the security, integrity, and confidentiality of all your personal data, to prevent it from being distorted, damaged, or accessed by unauthorized third parties. We ensure an appropriate level of security, considering the state of knowledge, the costs of implementation, and the nature, scope, context, and purposes of the processing as well as the risks and their likelihood.

However, it is specified that no security measure is infallible, and we are not in a position to guarantee absolute security for your personal data.

3. When do we share your personal data?

3.1 Sharing your personal data with third-party companies

When you browse the Site, your personal data may be transmitted to external service providers. These third parties provide a service on our behalf and in our name to enable the proper functioning of credit card payments and other Services.

[Note: If you use tools such as cloud storage software (e.g., Google Drive), a CRM (e.g., Zendesk, Salesforce), or any other tool involving a data transfer, and this tool locates its servers outside the European Union, you are likely transferring data to a country outside the European Union. If in doubt, please consult your usual advisor or one of our partner lawyers]

[If no personal data transfer is made outside the EU]

No personal data transfer is made outside the European Union.

[If personal data transfers are made to a non-EU country]

Personal data may be transferred to countries outside the European Union (such as [Name of recipient countries of personal data transfers]) for the purpose of [Purpose of transfers made].

In accordance with the GDPR, all transfers of personal data to a country outside the European Union and/or not offering a level of protection considered sufficient by the European Commission are subject to cross-border flow agreements compliant with the standard contractual clauses issued by the European Commission.

[If transfers to the United States exist]

Other personal data transfers to the United States are governed by the EU-U.S. Privacy Shield: click here for more information.

Unless a third party asks you to accept a privacy policy and terms of use that are specific to them, third-party companies that have received your personal data have committed to processing your personal data solely for the implementation of our Services.

We will never share your personal data with third-party companies for marketing and/or commercial purposes without your prior consent.

3.2 Sharing with authorities

We may be required to disclose your personal data to administrative or judicial authorities when their disclosure is necessary for identifying, apprehending, or prosecuting any individual likely to cause harm to our rights, any other user, or a third party. We may also be legally obliged to disclose your personal data and cannot oppose this in such cases.

4. How long do we retain your personal data?

We will retain your personal data only for the duration of your registration on the Site to ensure your identification when you connect to your Account and to enable the provision of the Services.

Thus, if you unsubscribe from the Site, your personal data will be deleted and only retained in archive form for the purpose of establishing proof of a right or a contract.

In any case, we will retain your personal data for a duration not exceeding that necessary in relation to the purposes for which it is processed, in accordance with the uses described in this Policy and in compliance with laws and regulations.

5. Cookies: how do we use them?

5.1 What is a cookie?

A cookie is a text file that may be placed on a terminal when consulting an online service with a navigation software. A cookie file allows its issuer, during its validity period, to recognize the terminal concerned each time this terminal accesses digital content containing cookies from the same issuer.

In any case, the cookies placed on your navigation terminal with your consent are destroyed 13 months after being placed on your terminal.

5.2 What are the purposes of the cookies issued on our Site?

The cookies we issue allow us to:

- establish statistics and volumes of visits and usage of the various elements composing our Site (sections and content visited, paths), enabling us to improve the interest and ergonomics of the Site and, where applicable, our products and services;
- adapt the presentation of our Site to the display preferences of your terminal (language used, display resolution, operating system used, etc.) during your visits to our Site, according to the hardware and software for viewing or reading that your terminal includes;
- remember information related to a form you filled out on our Site (registration or access to your account) or to products, services, or information you chose on our Site (subscribed service, contents of a shopping cart, etc.);
- allow you to access reserved and personal areas of our Site, such as your Account, using identifiers or data that you may have previously provided, and to implement security measures, for example, when you are asked to log in again to a content or service after a certain period of time.

[If social network sharing gateways are present]

During your navigation on the Site, social network cookies may be generated, notably through share buttons that collect personal data.

During your first visit to the Site, a cookie banner will appear on the home page. A clickable link allows you to learn more about the purpose and functioning of cookies and redirects to this Policy. Continuing to navigate to another page of the site or selecting an element of the Site (notably: image, text, link, etc.) constitutes your acceptance of the placement of the cookies in question on your computer.

5.3 How can you control the cookies used?

You can configure your navigation software at any time to ensure that cookies are recorded on your terminal or, on the contrary, that they are rejected (either systematically or depending on their issuer). You can also configure your navigation software to ensure that acceptance or rejection of cookies is proposed to you punctually before a cookie can be recorded in your terminal.

Please note: any settings are likely to modify your Internet browsing and your conditions of access to certain services requiring the use of cookies. We decline all responsibility for the consequences related to the degraded functioning of our services resulting from the inability to record or consult the cookies necessary for their functioning that you may have refused or deleted. This would be the case if you tried to access our content or services that require you to identify yourself. This would also be the case when we (or our service providers) cannot recognize, for technical compatibility purposes, the type of browser your terminal uses, its language and display settings, or the country from which

 your terminal appears to be connected to the Internet.

5.4 How to configure your navigation software?

For managing cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to modify your preferences in terms of cookies. Below, you will find information regarding the main browsers.

Internet Explorer / Edge
In Internet Explorer, click the Tools button, then Internet Options.
Under the General tab, under Browsing history, click Settings.
Click the View files button.

Go to the Tools tab of the browser and select the Options menu.
In the window that appears, choose Privacy and click Show cookies.

Access the Settings via the browser menu (Safari > Preferences).
Click Privacy.

Google Chrome
Access the Settings via the button to the right of the URL bar or via the browser menu (Chrome > Preferences).
Select Advanced Settings.
Click Content Settings, then Cookies.

For more information on cookies, you can consult the CNIL website.

6. What are your rights?

You are the sole owner of the data you have communicated to us through the Site. You have rights to your personal data. In accordance with data protection regulations, notably Articles 15 to 22 of the GDPR, and after providing proof of your identity, you have the right to request access to personal data concerning you, the rectification or deletion of it.

Furthermore, within the limits set by law, you also have the right to object to the processing, limit it, decide the fate of your data post-mortem, withdraw your consent at any time, and the right to data portability of the personal data you provided.

You can contact our Services to exercise your rights at the following email address: [email address] or at the following postal address: [postal address], including a copy of an identity document with your request.

Furthermore, you can unsubscribe from our newsletter at any time by clicking the unsubscribe link at the bottom of each email. You can also unsubscribe by sending a message to the following email address: [email address].

7. Can we modify the Policy?

We reserve the right to modify the Policy at any time. You are therefore advised to consult it regularly. In the event of modification, we will publish these changes on this page and in places we deem appropriate based on the object and importance of the changes made.

Your use of the Site after any modification means that you accept these changes. If you do not accept certain substantial changes made to this Policy, you must stop using the Site.

8. Contact

For any questions regarding the processing of your data, you can contact us at the following address:









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